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SANDBOX MSO

MSO New Licence Application

Money Service Operator — Hong Kong Customs

Full-service MSO new licence application — from AML programme drafting to Customs submission and liaison. Led by former Customs-approved compliance professionals.

Approval Time
3–6 months
Gov. Fee
HK$2,770
Regulator
HK Customs

Who Needs an MSO Licence?

Currency exchange businesses
Remittance / money transfer operators
Cross-border payment platforms
Cryptocurrency OTC or exchange operators (may also need VASP)
Fintech firms handling cross-border fund flows

Our Application Process

1
Initial consultation & business scope assessment
2
AML/CFT programme drafting & policy manual
3
Fit & Proper declarations and background checks
4
Premises inspection preparation
5
Document compilation & submission to Customs
6
Liaison with Customs throughout review
7
Licence issued — ongoing compliance support

Frequently Asked Questions

Who needs an MSO licence in Hong Kong?+
Any person or company carrying on a money service business in Hong Kong — including currency exchange, money transfer, and remittance services — requires a licence from Hong Kong Customs under the Anti-Money Laundering Ordinance (AMLO).
How long does an MSO new licence application take?+
Typically 3–6 months from submission to approval, depending on the completeness of your application and Customs workload. Our team ensures all documents are correct before submission to minimise delays.
What documents are required for MSO licence application?+
Key documents include: business plan with AML/CFT programme, proof of premises, fit and proper declarations for all responsible persons, source of funds evidence, and AML system evidence. We prepare all documents on your behalf.
What is the MSO licence application fee?+
The government fee is HK$2,770 for a new MSO licence. Our professional service fee is quoted separately based on your business scope — contact us for a quote.
Can a foreign national or overseas company apply for an MSO licence?+
Yes. Foreign nationals and overseas-incorporated companies can apply for an MSO licence in Hong Kong, subject to meeting fit-and-proper criteria and providing required documentation.

Free MSO Application Consultation

Get a free initial assessment of your MSO application eligibility and timeline.

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